SERVICE, BACKUP AND SUPPORT
Buying a new welding product can be a daunting experience. We at EVERLAST believe that your purchase is just the start of our ongoing relationship.
We want you to come back to us, and recommend us to your friends. We are therefor here for you - be it for training, advice, support with a problematic purchase (it does happen)
or new purchases. We want you to be comfortable knowing that at EVERLAST the after sales experience is as important to us as the actual sale itself. That is why you have direct access to
the company MD by email or phone. You also have access to an incredible online forum to gain knowledge or learn what others have to say about purchased products, an extensive video library of our featured products,
and a wealth of instructional videos to help you improve.
INDUSTRY LEADING WARRANTY, 14 DAY MONEY BACK GUARANTEE AND 90 DAY EQUIPMENT UPGRADE POLICY
We offer a 3 Year warranty across the board on all welding and cutting machines. Furthermore, you have the option at the time of your purchase, to purchase an additional 2 year extension to this already
industry-leading warranty. This gives you up to 5 years of piece of mind knowing that should anything go wrong with your EVERLAST product within your warranty period, we have your back. Just bring or
send the product in to us and we will repair it for you free of charge. Added to this we have a 14 day money back guarantee as well as a 90 day equipment upgrade policy. Beat that if you can!
EQUIPMENT BUILD QUALITY
The arrival of Chinese made welders on the World and local markets has resulted in many people developing a very wary stance regarding the build quality and longevity of the units. And for good
reason! Although there are some quality products being
manufactured in China, the majority of them are cheap knockoffs of existing designs. Compromises in component quality and equipment construction are made in order to reduce pricing, resulting in
products that are now vastly inferior to the originals they were copied from. IGBT power modules are replaced with cheaper and less reliable MOSFET power modules. Limited, shorter warranties are
susequently offered on these products. Now you know why.
At EVERLAST we do just the opposite. Our products are assembled in China according to our exclusive designs and to our exacting standards using mostly top of the line European components.
We use only Infineon IGBT Inverter Power Modules in our welders and plasma cutters - Infineon is part of the Siemens group and one of the best IGBT Power Modules money can buy. None of these components are
Chinese made, all being sourced from Germany and the United States. NO cheap MOSFET power modules are used in EVERLAST machines. We know our machines and how they are made - that is how we
can offer the warranty's we do. For a detailed explanation of the differences between MOSFET and IGBT power modules, please look on our resources page.
APPLES FOR APPLES COMPARISON
What to buy? BLUE or RED? Neither, go GREEN!. Anybody who has done any research into welding or welding machines will know who we are refering to here. You will also know the costs involved in joining
those 'exclusive' clubs. At EVERLAST we will give you all the features, quality and performance of the 'colours' above, for a very reasonable price. We can give you machines with duty
cycles up to 60% - far exceeding the competition. A higher duty cycle will enable you to weld at a higher amperage for a longer period of time without the machine needing to cool off.
Also included with your equipment purchase are the essential items to start off your welding adventure. In most cases all you would still need to purchase would be a welding
helmet, gloves and possibly an argon or CO2 cylinder. Everything else needed is included. Better warranty's are also part and parcel of your EVERLAST purchase. Lastly, compare our features list and standard
supplied equipment with any of our competitors and you will see that you are getting far more machine for your buck at EVERLAST.
DIRECT DEALS WITH EVERLAST
EQUIPMENT FAMILIARITY AND TRAINING
We can afford to keep our pricing so low because we have an exremely short supply chain. We do not have any middlemen to inflate the pricing structure allowing our pricing to remain
extremely competitive. In the event of our products being sold through dealer stores, the end user pricing structure will not be allowed to change from our set sales price. Right from your initial
contact with us you will see that we are different and you will never be subjected to dealing with somebody who is there for the sake of being there. We are here for you because we choose to be, and to offer
something that is seldom received today - value for money and unfaltering service.
With every machine purchased from EVERLAST
, you will receive a free training session which will cover the machine and it's functions as well as basic practical use of your new
equipment. This basic introductory training will take place in Johannesburg at pre-determined dates and times and booking is essential. We also offer more comprehensive training programs to customers
covering the various machine types and their uses. Please give us a call for more info.